One of the great pleasures we have when rolling out Nimble AMS is rolling up a multitude of Excel Data Silos into a single, shareable, Enterprise database.
When people learn about Salesforce CRM and Nimble AMS, we find that too many organizations are hamstrung by their current solutions. Customizations are difficult, expensive, and need to be redone whenever there is a significant upgrade. Given such hurdles, it's not surprising that people store important data in one-off Excel worksheets and Word documents, rather than go through the pain of customizing a shared solution.